AI-first solutions for care teams

Clinical Documentation Automation

VXWell Care Plans

VXWell addresses one of the most pressing challenges in aged care and healthcare: the administrative burden of clinical documentation. It leverages advanced AI to automate the creation, structuring and maintenance of clinical documentation — transforming diverse client data into consistent, structured documents, generating care plans automatically, and keeping them as dynamic, living documents with continuous updates. In a study with one of Australia's largest aged care providers, VXWell delivered a 75% improvement in clinical productivity through automated care plan generation.

Key benefits

• Intelligent document automation

  Generate and format any document clinical teams need, significantly reducing manual effort while ensuring consistency and accuracy.

• Deep system integration

  Integrates with platforms such as AlayaCare, pulling relevant data in and pushing updated care plans back into operational systems so planning and delivery stay aligned.

• Dynamic care plan management

  Care plans are continuously updated based on new inputs, incidents and preventative measures, ensuring they remain current and actionable.

• Data-driven insights

  Processes large volumes of client data to identify risks, support interventions and enable better clinical decision-making across the patient journey.

• Compliance & consistency

  Enhanced consistency of care plans across the organisation and improved compliance with the strengthened Support at Home standards.

• Reduced clinical risk

  Proactive identification of relevant care activities improves case load management and reduces clinical risk.

Intelligent Enterprise Assistants

VX Agents & Assistant

VX Agents allow organisations to deploy specialised AI agents designed to handle administrative, technical and informational tasks across operations. Operating as standalone tools or fully integrated with VXWell, VX Agents ensure staff spend less time searching for answers and more time delivering results.

Key benefits

• IT & operations support

  Automate first-line IT helpdesk queries, guide staff through troubleshooting workflows, and resolve routine technical requests.

• Knowledge summarisation

  Instantly search, synthesise and summarise internal documents — including complex policies and procedures, regulatory guidelines and standard operating procedures.

• On-demand guidance

  Provide real-time, accurate context to frontline staff, reducing training friction and operational errors.

• More time for results

  Staff gain immediate access to operational policies and answers, cutting time lost to searching and chasing information.

Clinical & Operational Audio Notes

VX Transcription

The VX Transcribing Solution streamlines voice workflows by allowing team members to dictate or record interactions, automatically transcribing audio into structured text — turning conversations and consultations into usable records in moments.

Key benefits

• Clinical documentation creation

  Seamlessly capture notes from clinical consultations or team debriefs and convert them directly into structured clinical records and documentation.

• Accuracy & efficiency

  Dramatically cuts down manual typing time for clinicians and administrative staff while preserving critical detail from spoken notes.

• Reduced cognitive load

  Automated transcriptions free clinicians and staff to focus on direct client care instead of paperwork.

Team Coordination

VX Scheduling

VX Scheduling coordinates rosters, visits and appointments across your whole team — removing the back-and-forth that slows care delivery down. Built to sit alongside VXWell, it keeps the right people in the right place at the right time.

Key benefits

• Coordinated rosters

  Plan and adjust team rosters in one place, with changes visible to everyone who needs them.

• Visit & appointment management

  Keep client visits and appointments organised and up to date across locations and teams.

• Less admin overhead

  Reduce the phone calls, messages and spreadsheets involved in keeping a care team aligned.

Clinical Document Generation

VX Clinical Documents

VX Clinical Documents generates clinical documents such as GP letters, referrals and correspondence by drawing on all available client information — including care plans, assessments and VX Transcription records. Documents are produced in a structured, consistent manner through template management and integrate deeply with clinical management systems so generated records flow straight back into the client's operational record.

Key benefits

• Template-driven generation

  Create documents from configurable templates so every GP letter, referral or discharge summary follows the right format, every time.

• Unified clinical information

  Pulls together care plans, transcriptions, assessments and notes to produce documents that reflect the full client picture.

• Structured, accurate outputs

  Information is organised into consistent sections, reducing missing fields and improving accuracy across the organisation.

• Deep system integration

  Generated documents integrate with clinical management systems so records are stored where teams already work, without re-keying.

• Secure sharing

  Control who sees what, so sensitive clinical information reaches only the people who need it.